Shipping policy

Thank you for shopping with OralSpray. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is successfully placed.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times vary depending on your location and shipping method.

Estimated delivery: 6–12 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, carrier delays, weather conditions, high order volumes, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery location and the shipping option available for your order.

Any applicable shipping promotions or free-shipping offers will be clearly displayed on our website or at checkout.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email.

Please allow 2–5 business days for tracking information to become active after your order has been shipped.

If your tracking information has not updated for several days, please contact our customer support team.

Incorrect Shipping Information

Please make sure your shipping address is correct and complete before placing your order.

If you provide an incorrect or incomplete address, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

OralSpray is not responsible for packages delivered to an incorrect address provided by the customer.

Customs & Import Fees

For international orders, your package may be subject to customs duties, taxes, or import fees depending on your country's regulations.

Any customs duties, taxes, or import charges are the responsibility of the customer.

OralSpray does not control these charges or the customs process.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your package appears to be delayed or lost, please contact us so we can assist you in checking the shipment status.

OralSpray is not responsible for packages that are confirmed as delivered by the shipping carrier but are subsequently lost or stolen.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: oralspraycontact@gmail.com

OralSpray
oralspray.co